Natalia M. Polevaya, Viktoria V. Sitnikova
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DOI:
https://doi.org/10.25807/22224378_2025_5_96
Abstract. The formation of students’ communication skills in the educational process of the university is a key aspect of their professional development and social adaptation. Interaction among students involves the development of speech skills and the formation of emotional intelligence, which in turn leads to an increase in the level of interpersonal communication. Educational activities aimed at developing team projects, discussions and role-playing games can significantly improve communication skills, active listening and argumentation. It is also important to take into account the individual characteristics of students, offering adapted tasks that contribute to the development of their unique skills and potential. This model involves support and constructive criticism, creates a basis for confident speaking in front of an audience, forms leadership qualities of a future specialist, and becomes one of the key elements for the successful acquisition of academic and social communicative competence. The introduction of the model’s elements into the educational process of the university becomes an integral part of
the formation of highly qualified specialists.
Keywords: educational process, pedagogical process, competence, competency, communicative competence, communicative competency, communication skills, formation of communication skills, friendly environment, interpersonal communication